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Delivery & Care Prep

A little prep makes delivery smooth and keeps your furniture looking new.

Before Delivery Day

  • Measure all doorways, hallways, stairways, and elevators
  • Clear the delivery path of obstacles and fragile items
  • Remove old furniture before new pieces arrive
  • Protect floors with cardboard or blankets along the delivery path
  • Confirm delivery window and have someone home to receive

On Delivery Day

  • Inspect all pieces before signing off on delivery
  • Check for scratches, dents, fabric tears, or missing hardware
  • Test drawers, doors, and mechanisms while the team is there
  • Take photos of any damage immediately
  • Keep all packaging materials until you're satisfied

Wood Furniture Care

  • Dust weekly with a soft, lint-free cloth
  • Use coasters and placemats to prevent water rings and heat marks
  • Avoid placing in direct sunlight — it fades and dries wood
  • Apply wood polish or conditioner every few months
  • Clean spills immediately — wood absorbs moisture quickly

Upholstery Care

  • Vacuum upholstery weekly to prevent dirt from settling into fibers
  • Blot spills immediately — never rub
  • Check cleaning codes: W (water), S (solvent), WS (either), X (vacuum only)
  • Rotate and flip cushions regularly for even wear
  • Professional cleaning recommended annually for fabric sofas

Leather Care

  • Wipe with a damp cloth weekly
  • Condition every 6-12 months with leather-specific products
  • Keep away from heat sources and direct sunlight
  • Blot spills immediately with a dry cloth
  • Avoid harsh chemicals, baby wipes, or all-purpose cleaners

Protecting Your Investment

Prep your home before delivery day.

Inspect every piece before signing off.

Simple weekly care keeps furniture looking new.

A little care now protects years of comfort later.

The Full Sleep System

The mattress supports shoulders to hips.

The pillow supports the neck.

The protector preserves the mattress.

The sheets control surface comfort and temperature.

When all four work together, sleep usually improves.

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